A SALON FOR NATURAL NAILS
(302) 239 - 5840
Trolley Square Location
(302) 254 - 0922
(484) 580 - 6620
HOCKESSIN APPOINTMENT POLICY:
Our appointments are very important to us and are reserved especially for you. We understand that sometimes schedule adjustments are necessary and respectfully request at least 6 hours notice for cancellations. There is a 50% cancellation fee for appointments cancelled without a 6 hour notice.
Please understand that when you forget or cancel your appointment without giving enough notice, the opportunity to fill that appointment time is missed. Our appointments are confirmed by email and/or text, 24 hours in advance, as a courtesy reminder.
If you are having trouble canceling an appointment online or via phone, please email us at email@example.com. Please note, emails have to be time stamped before our 6 hour cancellation window in order not to be charged.
A 10 minute grace period will be given for appointments. If you do not show up within the 10 minutes, your appointment will be canceled.
APPOINTMENTS FOR GROUPS OF 5 OR MORE:
We require a non-refundable 50% deposit of the total amount. It will go towards services if the entire group shows up and is on time.